Terms of Service

By visiting the Service, running a scan, creating an account, or paying for an audit, you agree to these Terms of Service (the “Terms”) and our Privacy Policy. If you don’t agree, don’t use the Service. If you’re agreeing on behalf of an organization, you represent that you have the authority to bind that organization, in which case you refers to that organization.

You must be at least 18 years old to use the Service.

The Service crawls publicly accessible pages of a domain you submit and produces a report (the “Report”) describing potential legal-compliance issues (privacy, accessibility, auto-renewal, etc.), cross-references the findings against a database of previously settled cases, and estimates a liability range.

The Report is generated by automated detectors and large-language-model analysis. It may contain false positives, false negatives, or out-of-date legal citations. It describes risk; it does not certify compliance, guarantee accuracy, or insulate you from liability. You are responsible for verifying every finding with qualified counsel before acting on it.

Settlement figures and case citations shown in the Report come from public records (PACER, state attorney-general releases, FTC consent decrees, DOJ ADA settlement letters). We make a good-faith effort to keep them accurate but do not warrant that the underlying public records are themselves accurate or current.

You may only scan domains you own or are explicitly authorized to test. Scanning a domain you do not have permission to scan may violate the Computer Fraud and Abuse Act (18 U.S.C. § 1030), the Computer Misuse Act, or analogous laws in your jurisdiction. You are solely responsible for confirming you have permission, and you agree to indemnify us for any claim arising from a scan you did not have permission to run.

You also agree not to:

• Use the Service to facilitate any unlawful activity.
• Reverse engineer, decompile, scrape our results in bulk, or attempt to extract the underlying detector models, prompts, or case-citation database.
• Resell, sublicense, or re-distribute the Reports as your own work product without a separate written agreement with us.
• Submit malicious payloads or attempt to exhaust our infrastructure (denial-of- service, request bombing, etc.).
• Submit personal data about anyone else (e.g. in a notes field) without their consent.

We reserve the right to refuse service, throttle, or terminate accounts that abuse the Service. We may also blocklist domains that resolve to private or reserved IP ranges to prevent server-side request forgery.

Sign-in is passwordless: we email you a single-use magic link. You are responsible for keeping access to your email account secure. If you suspect unauthorized access, sign out of all sessions from your dashboard and contact us.

The free scan is offered without charge for non-commercial diligence on your own domains. Paid offerings as of the effective date above are:

• One-Time Audit — $39 per scan. A single payment unlocks one specific scan’s full report and PDF; the report is accessible for the lifetime of your account.
• Monthly Monitoring — $29 / month, billed monthly. Recurring charge. Automatically renews each calendar month at the same price until you cancel.
• Annual Monitoring — $290 / year, billed annually. Recurring charge. Automatically renews each year at the same price until you cancel.
• Fix It For Me — quoted per engagement, from $499. A one-time charge per remediation engagement. Pricing confirmed in writing before work begins.

Auto-renewal disclosure (16 CFR Part 425 / ROSCA / state autorenewal laws): By starting a Monthly Monitoring or Annual Monitoring subscription, you authorize us to charge your payment method the recurring amount above at the start of each billing period (every 30 days for Monthly; every 365 days for Annual) until you cancel. Your subscription will continue to renew at the same price unless we give you at least 14 days’ written notice of a price change. You may cancel at any time from the “Manage subscription” button on your dashboard, which opens the Stripe Billing Portal — cancellation takes effect at the end of the current billing period, and we don’t pro-rate refunds for the unused portion.

Refunds. If a One-Time Audit completes and the Report contains zero findings, the audit is free — we’ll refund the $39 charge automatically within 5 business days. Otherwise, all sales are final. For Monthly or Annual Monitoring, we’ll refund any charge made within the 7 days immediately preceding your cancellation request if you have not downloaded a PDF in that window.

Taxes. Prices are exclusive of any applicable sales, use, or VAT, which we may add at checkout if your jurisdiction requires it.

Payment processor. All charges are processed by Stripe. We do not store your card number. If a charge fails, we may retry per Stripe’s smart retry schedule and we will pause access until payment succeeds.

Your domain content. You retain all rights to the content of the domain you submit. By submitting it, you grant us a limited, non-exclusive license to crawl public pages of that domain and to retain the crawl artifacts and Report associated with your account.

The Service. The Service, including the detector code, the settlement database, the Reports themselves (as compilations), the prompts, and the user interface, are owned by us and protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your internal compliance purposes. You may share the Report internally with your employees, contractors, and counsel; you may not publish it or re-sell it.

Feedback. If you send us feedback or suggestions, you grant us a perpetual, irrevocable license to use them without compensation. We won’t identify you publicly without permission.

The service is provided “as is” and “as available,” without warranty of any kind, express or implied, including the implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, completeness, and quiet enjoyment. We do not warrant that the service will be uninterrupted, secure, or error-free, or that the report identifies every legal risk affecting your business — or that any risk it does identify is actually a violation under the law of your jurisdiction.

To the maximum extent permitted by law, in no event will we, our affiliates, or our officers, employees, or agents be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, goodwill, data, or business opportunity, arising out of or in connection with your use of the service, even if we have been advised of the possibility of such damages. Our aggregate liability arising out of or relating to these terms or the service will not exceed the greater of (a) the amounts you paid us in the twelve months immediately preceding the event giving rise to the claim or (b) one hundred us dollars ($100).

Some jurisdictions don’t allow the limitation of incidental or consequential damages, in which case the above limitation may not apply to you.

You agree to defend, indemnify, and hold us harmless from any claims, damages, or expenses (including reasonable attorneys’ fees) arising from (a) your violation of these Terms, (b) your violation of any third party’s rights — in particular, scanning a domain you didn’t have permission to scan — or (c) your use of the Service in a manner that violates any applicable law.

You may stop using the Service and delete your account at any time. We may suspend or terminate your account if you breach these Terms, fail to pay, or use the Service to violate the law. On termination, your access to paid features ends, but sections 6 through 12 survive.

We may modify the Service or these Terms at any time. For material changes to these Terms (other than corrective typos), we will give registered account holders at least 14 days’ notice by email and update the “Last updated” date above. Your continued use after the change takes effect constitutes acceptance. If you don’t agree, stop using the Service and cancel any subscription before the change takes effect.

These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the Service that cannot be resolved through good-faith negotiation will be resolved by binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules, in the County of New Castle, Delaware (or by Zoom video conference at the arbitrator’s discretion). YOU AND WE EACH WAIVE THE RIGHT TO PROCEED IN COURT OR TO PARTICIPATE IN A CLASS ACTION, except that either party may bring an individual action in small-claims court if it qualifies, and either party may seek injunctive relief in any court of competent jurisdiction for the misappropriation of intellectual property.

You may opt out of this arbitration agreement by emailing legal@complidar.com within 30 days of first accepting these Terms.

• Entire agreement. These Terms plus the Privacy Policy and any quote we send you for paid services are the entire agreement between us.
• No waiver. A failure to enforce a provision isn’t a waiver of the right to enforce it later.
• Severability. If a court finds any provision unenforceable, the rest survives.
• Assignment. You may not assign these Terms without our written consent. We may assign them to a successor in connection with a merger or sale.
• Force majeure. Neither party is liable for delay or failure due to causes beyond reasonable control (outages of upstream providers, war, etc.).
• Notices. We may send notices to the email address on your account; you may send notices to legal@complidar.com.
• No agency. Nothing here creates an attorney–client relationship, partnership, joint venture, employment, or agency relationship between us.

Questions about these Terms: legal@complidar.com.