Industries · Law firms
Website compliance for law firms
Law-firm websites get sued like everyone else's: ADA web accessibility demand letters do not exempt the profession, and several plaintiffs' firms have made a specialty of targeting attorneys. The stakes are higher in one respect: intake forms where prospective clients describe legal problems, recorded by session-replay tools or shared with ad platforms, raise confidentiality questions most industries never face. Complidar scans firm sites for both layers.
The accessibility letter, addressed to a lawyer
Professional-services sites are a steady ADA target sector, and law firms are a favorite precisely because the irony cuts: a firm that won't remediate after a demand letter makes an unsympathetic defendant. The barriers cited are the standard set: unlabeled contact forms, image-based attorney bios without alt text, PDF resources screen readers can't parse, navigation that traps keyboards.
The same economics apply as everywhere else: the letter is priced below the cost of a defense, and the firm's own time *is* the defense cost. The cheaper posture is knowing what an automated scan of your site finds before someone else runs one.
Intake forms are not ordinary forms
A prospective client typing 'I was arrested for…' or 'my employer fired me after…' into an intake form is producing exactly the kind of text session-replay tools capture keystroke by keystroke, and exactly what should never reach an ad platform via a pixel on the confirmation page. The CIPA wiretap theory behind Javier v. Assurance IQ applies with extra force when the recorded text is a legal consultation request, and bar confidentiality expectations make the optics worse than the statute.
Complidar maps which trackers and recorders run on intake and contact paths specifically. What it does not do: audit attorney-advertising rules or bar-specific marketing compliance. That's your jurisdiction's rules and your managing partner, not a scanner.
What the scan checks for law firms
- Full WCAG/axe-core accessibility pass: contact and intake forms, bios, practice pages
- Session-replay tools recording intake-form keystrokes (CIPA exposure, confidentiality optics)
- Ad pixels and trackers firing on intake, consultation, and confirmation pages
- Cookie-consent behavior and privacy-policy completeness against what the site collects
- PDF resources flagged where untagged (the screen-reader barrier plaintiffs cite)
- TCPA consent language where forms collect phone numbers for follow-up
Common questions
Can a law firm really get an ADA website demand letter?
Yes, and they do. Professional-services sites are a consistent target sector, and firms are attractive defendants because they settle fast and remediate publicly. The barriers cited are the same mechanical WCAG failures a scan surfaces in minutes.
Is session replay on an intake page actually a legal problem?
It's the Javier v. Assurance IQ fact pattern: recording what a visitor types without prior consent supports a CIPA wiretap claim in two-party-consent states, and when the typed text is a request for legal help, the confidentiality optics compound the statutory exposure. The scan shows whether a recorder runs on those pages and whether it starts before consent.
Does Complidar check attorney-advertising compliance?
No. Bar advertising rules are jurisdiction-specific and judgment-heavy. That's for your bar and your partners. Complidar checks the website-mechanics layer: accessibility, trackers, consent, policies, and marketing-law basics like TCPA consent capture.
All 22 checks · up to 120 pages · no card
Last updated 2026-06-11 · Informational, not legal advice: how to read this