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Compliance · Auto-renewal

Auto-renewal compliance (ROSCA & state laws)

Auto-renewal compliance means a subscription website discloses recurring charges clearly before checkout, gets affirmative consent to them, and makes cancellation genuinely available: the requirements of ROSCA (the federal Restore Online Shoppers' Confidence Act) and state auto-renewal laws like California's. Complidar checks subscription and cancellation flows the way an FTC investigator would read them: disclosures, consent mechanics, and the path out.

The law after the Click-to-Cancel vacatur

The FTC's 2024 Negative Option Rule ('Click-to-Cancel') was vacated by the Eighth Circuit in July 2025 on procedural grounds, but the statutes it sat on did not move. ROSCA (15 U.S.C. § 8401–05) still requires clear disclosure of material terms before obtaining billing information, express informed consent to recurring charges, and simple cancellation mechanisms for anything sold online with a negative-option feature. The FTC enforced ROSCA before the rule existed and continues to after it: the government's case against Adobe (hidden early-termination fees, a cancellation flow built to obstruct) was a ROSCA action, and it settled with the DOJ in March 2026 for $150M.

State law stacks on top: California's Automatic Renewal Law is the strictest and most litigated (private plaintiffs' firms run ARL demand campaigns the way they run ADA ones), and New York, Oregon, Colorado and others have their own versions. If you sell subscriptions to consumers in those states, the state statute reaches you regardless of where you're incorporated.

What enforcement actually punishes

The recurring fact patterns are mechanical: the recurring price revealed only after billing details are collected; pre-checked consent; trial terms that convert silently; and cancellation that requires a phone call, a retention gauntlet, or business-hours chat when signup took ninety seconds online. Vonage's $100M FTC settlement was about exactly that asymmetry: easy in, obstructed out.

These mechanics are visible from the outside, which is why they're scannable: the disclosure either appears before the payment step or it doesn't; the cancel path either exists on the site or it doesn't.

What Complidar checks for Auto-renewal

  • Recurring-charge disclosure present before the billing step, with amount and interval stated
  • Consent mechanics: no pre-checked boxes; affirmative action tied to the recurring term
  • Trial-conversion language: what happens when the trial ends, stated where the trial is offered
  • A discoverable online cancellation path, walked the way a customer would walk it
  • Dark patterns in the cancel flow: confirm-shaming, retention walls, hidden links
  • Terms-of-service auto-renewal clause consistency with what the checkout actually shows

Honest limits: A scan verifies what the public site shows: disclosures, consent UI, and the visible cancellation path. It cannot verify your billing backend's behavior (whether cancellations process, whether refunds issue). That's records review for counsel. The report labels which side of that line each finding sits on.

Auto-renewal questions

Does the Click-to-Cancel vacatur mean cancellation rules are gone?

No. The Eighth Circuit vacated the FTC's rule on procedural grounds in 2025, but ROSCA (the statute requiring simple cancellation mechanisms since 2010) still stands, and U.S. v. Adobe ($150M settlement, 2026) shows it gets enforced. California's ARL and other state laws never depended on the federal rule at all.

My subscriptions run through Stripe. Doesn't that handle compliance?

Stripe handles the billing mechanics; ROSCA and the state ARLs regulate what your pages say and how your flows behave: disclosure placement, consent, and the cancel path are your site's responsibility, not your processor's. The scan reads your pages, which is where the violations live.

What does an auto-renewal violation cost?

FTC ROSCA actions have produced eight- and nine-figure outcomes against large companies (Adobe $150M settlement in 2026, Vonage $100M), and California ARL class actions settle regularly in the seven figures. For a small business the realistic exposure is a state-law demand letter or AG inquiry: cheaper, but built from the same screenshots a scan would have shown you first.

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Auto-renewal is 1 of the 22 checks in every scan · up to 120 pages · no card

Last updated 2026-06-11 · Informational, not legal advice: how to read this