Comparison
Complidar vs. UserWay
UserWay (now part of Level Access) is an accessibility company whose core product is a JavaScript widget that applies automated remediations to a site's presentation, sold alongside scanning/monitoring tools, expert audits, and VPAT documentation. Their plans bundle a litigation-support program. Complidar is a website compliance scanner that runs 22 checks across accessibility, privacy, marketing, and subscription law, and prices the exposure with liability ranges from real settlements. They are different instruments; this page maps where each fits.
What UserWay does well
- Accessibility-only depth across the whole product line (widget, monitoring, audits, VPATs), now backed by Level Access, one of the largest accessibility firms.
- Simple published pricing with unlimited pages on the base widget plan, and a litigation-support program included even at the entry tier.
- Remediation mapping against multiple standards (WCAG 2.1/2.2, ADA, AODA, Section 508, EN 301 549), useful when procurement asks about non-US standards.
Where they differ
| Dimension | Complidar | UserWay |
|---|---|---|
| Problem scope | 22 checks across accessibility (ADA/WCAG) plus privacy (CCPA, state laws, GDPR, VPPA, session replay), marketing (TCPA, CAN-SPAM, FTC rules), and subscription law (auto-renewal, cancellation flows). | Web accessibility only. Tracker, consent, and consumer-protection exposure is out of scope. |
| Approach | A diagnostic: scans your site, reports findings with captured evidence and cited settlements, optionally drafts source-level fixes. Changes nothing on your site. | A widget: JavaScript that applies automated presentation remediations in the visitor's browser, plus paid human services (audits, VPATs) for source-level work. |
| Legal posture | Shows exposure with liability ranges from 250+ cited public settlements; explicitly not a certification. Reports are built for your attorney. | Plans include a 'Litigation Support Program,' but no overlay is a recognized safe harbor, and sites running accessibility widgets continue to be named in ADA suits (UsableNet's annual reports track this), which is why the support program exists. |
| Pricing model | $0 free scan; $39 one-time full audit per scan; $29/month ($290/year) monitoring per site; fixes from $499. | Traffic-based widget subscription: from $49/month or $490/year (up to 100K page views/month, unlimited pages), $149/month up to 1M views, custom above that. Audits and VPATs priced separately. |
| Evidence trail | Every finding carries the captured artifact (request, cookie, DOM node, policy text) and the comparable settled case it's matched against. | Widget remediation logs, an accessibility statement, and monitoring alerts (10 pages monitored on the base plan); deeper evidence comes from their paid audit services. |
Which should you choose?
Choose UserWay if…
You want a managed accessibility layer with automated presentation fixes, unlimited pages at a flat traffic tier, and a path to expert audits and VPAT paperwork from the same vendor. And accessibility is the specific problem you're solving.
Choose Complidar if…
You want to know your full legal exposure (privacy, trackers, subscriptions, and marketing rules included, none of which a widget touches) with evidence to hand a developer or attorney, priced per audit and per site rather than per visitor. Or you run diligence across a portfolio.
Not sure which category of tool you need at all? Start with the guide to choosing a website compliance checker.
Common questions
Does the UserWay widget make my site ADA compliant?
No widget makes a site compliant by itself: courts look at whether real users can use the site, and sites running accessibility widgets continue to be named in suits, which is why widget vendors bundle litigation-support programs. Automated presentation fixes help some barriers; source-level remediation is what letters and settlements actually demand.
Can I run UserWay and Complidar together?
Yes, they don't conflict. The widget adjusts presentation for visitors; Complidar scans what your site serves (with and without that layer visible in the DOM) and covers the 21 non-accessibility checks a widget doesn't address.
Which is cheaper?
Different axes: UserWay's widget starts at $49/month scaling with traffic; a full Complidar audit is $39 one-time with monitoring at $29/month per site regardless of traffic. For 'what's my exposure right now,' the one-time audit is the cheaper instrument; for an always-on accessibility widget, that's their product category, not ours.
See your exposure before you pick a tool.
Facts about UserWay checked 2026-06-11 against UserWay pricing · UsableNet ADA lawsuit reports. Spot something stale or unfair? Email info@complidar.com. We correct comparison pages.